Privacy
 

The submission of any personal information through this store is governed by our Privacy Policy & GDPR legislation. 

When you purchase something from our store or sign up to our mailing list we collect the personal information you give us. This information can be details such as but not limited to -  your name, address and email address. When you browse the store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

This information may be used in the following ways:

  • as a reference tool or general resource when dealing with enquiries and orders
  • to provide a personalised shopping service by suggesting specific products
  • to gather statistics for market research

We take every precaution to ensure this information is strictly confidential and do not disclose this information to any third parties with the exception of providing your name and delivery address to the shipping courier we use to deliver your product and conclude the sale. Squarespace who host our online store and Stripe the payment processor will also collect this information - more information can be found on their websites. 

You may revoke your consent for us to collect, store or use this information at any time - please contact us at info@heather-shields.co.uk. 

 

Squarespace Privacy:

Our online shop is hosted by Squarespace. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Data is stored across multiple Tier III data centres across the United States and is monitored 24 hours a day by a dedicated operations team. For more information, please visit https://www.squarespace.com/privacy/

Payment:

Our online shop uses Stripe  to process payments. When you use a direct payment gateway to complete your purchase, Squarespace stores your credit card data. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Squarespace’s Terms of Service and Privacy Statement.

All prices quoted on our website are in pounds sterling.

Please be aware that the prices shown under the photograph of the product are exclusive of delivery costs. This is added once the product has been added to your cart and the cost varies depending on the weight of the packaged product. 

All payments to our online shop are processed by Stripe.  We therefore have no access to any bank details or card numbers and, as such, none of these details are stored. 

To view Stripe's privacy policy, please follow this link: https://stripe.com/gb/privacy

Cookies: 

This website uses cookies to enhance your online experience. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to offer personalised services by storing information about your browsing patterns.


By law we have an obligation to make you aware of our cookie policy and we are committed to protecting your privacy by making our terms as transparent as possible.

The majority of browsers are automatically set to accept cookies.  You may choose to disable them via the ‘Help’ section of your browser, however, this will result in losing certain features and services that are essential for this website to function efficiently.

Mailing List:

We use Mailchimp to manage and collate our marketing mailing lists. If at any point you wish to be removed from the mailing list or withdraw consent for us to collect your information, please click the 'unsubscribe' link at the bottom of our newsletter or contact us at info@heather-shields.co.uk. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. For more insight, you may also want to read Mailchimp's Terms of Service and Privacy Statement at www.mailchimp.com/legal/privacy/

By visiting www.heather-shields.co.uk, placing an order, signing up to our mailing list, making an enquiry or submitting information to us through or in connection with this website, you indicate your consent to the collection and use of your personal information in accordance with the above Privacy & Cookies Policy.  In the event that you do not agree with the above policy you must not use this website, place an order, or submit information to us through or in connection with this website under any circumstances. 
Links: 

Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to the purchase or use of anything you may buy from them. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Liability:

Please be aware that you visit this website at your own risk.  Heather Shields is not liable for any damage or loss to your computer or data caused by the internet or this website and cannot be held responsible should your computer contract any viruses or malware leading to the loss or damage of your computer or any stored data.

Contact: 

If you have any queries or questions regarding our Terms & Conditions or Privacy Policy please do not hesitate to get in touch via info@heather-shields.co.uk.